Long delays seen in replacing of Takata airbags
June 9, 2015
CBS News – Some drivers with defective airbags made by Takata are being told it’ll take months until their vehicle’s airbag can be replaced. The delay follows a recall that’s affected nearly 34 million vehicles and has stressed the manufacturer’s ability to provide replacements in time.
Natalie Kubes owns a 2002 Honda Civic and is one of the millions now trying to get their Takata airbags replaced.
Dealerships across the country are being swamped with calls from concerned drivers.
“We have ordered over probably 2,000 or 3,000 airbags at this point that are still on back order,” said Ashlee Speight with Honda of Oakland, Calif. “We could have a whole department devoted just to the airbag recall at this point.”
Takata says, right now, they are prioritizing replacements in high humidity states because they think moisture is the cause of the airbag ruptures. In some cases, Takata airbags deploy with excessive force, shattering the metal inflator and sending shrapnel into the vehicle. At least five people in the U.S. have been killed and more than 100 have been hurt.
At AutoNation Toyota of Weston, Florida, they’ve been replacing up to 10 airbags a day. Jim Bender, the president of the eastern region of AutoNation, says in his area there is enough supply to meet demand, for now.
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